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Role: Agile Coach

Location: New York, NY (local candidates preferred - no travel expenses paid)

Start: ASAP

Length: 6 months + potential extension

Nice to have: Experience with the Spotify Model


Job Description: Hands-on agile coaches able to embed with teams and provide all required coaching support to drive team maturity: embody agile principles, embed best practices, measure and improve agile maturity, identify and raise obstacles, and provide one-on-one and team coaching of ceremonies, artifacts, processes and practices.


Expected coach responsibilities:

  • Uphold and reinforce Morgan Stanley's Operating Model principles, terminology and best practices
  • Enable the organization's new way of working through hands-on coaching of Pilot teams, including technology and business participants at all levels of the organization
  • Engage with Agile teams and coach them through a journey of Agile adoption over 1-3 months. Take immature Agile teams and teach the skills and practices to develop self-sufficiency and maturity.
  • Hands-on coaching and teaching for new teams - including how to perform key Agile ceremonies such as planning sessions and daily stand-ups and how to effectively utilize Agile artefacts such as product backlogs
  • Lead agile teams through product framing and discovery, including defining business KPIs, product vision, user story mapping, and other framing activities
  • Identify and raise challenges and obstacles, and work collaboratively with the Center of Excellence and coaches to resolve them
  • Enable teams to realize their mission and deliver on their KPI’s
  • Anticipate and resolve or escalate potential blockers, e.g., resource constraints or skill gaps, that prevent the team from doing its best work
  • Ensure that teams are interacting with dependent stakeholders effectively Assess and enhance the maturity of teams
  • Embed a culture of continuous improvement within each team Establish self-sufficient coaching expertise and support within Morgan Stanley
  • Providing mentoring and training of Morgan Stanley Agile Coaches
  • Observe and engage with individual team members to identify opportunities to improve Agile performance
  • Perform maturity assessments to baseline team performance and identify opportunities for improvement
  • Providing ongoing training and resources to equip team members with practices to enhance their Agile maturity
  • Participate in the Agile Coach community groups to share best practices and ways of working
  • Collaborate with the Agile COE to recommend, test, and establish practices and principles for Agile at scale
  • Provide continuous feedback on the Morgan Stanley operating model and practices from both prior experience and observations from ongoing implementation and coaching

Coach experience:

  • Experience in coaching Agile teams through the adoption of agile practices in multiple prior engagements
  • Experience in one or more large scale Agile transformation programs within multi- national finance organizations
  • Deep background in coaching and developing people and teams, influencing behavior change and establishing sustainability through cultural change
  • Experience coaching agile teams across business and technology, aligning teams with business KPI to drive value

Coach characteristics:

  • Are strong change agents and can influence mind-set and behaviors, including those of senior leaders
  • Love coaching and supporting people to adjust to and embrace changes to their ways of working
  • Are passionate about Agile principles and are excited to embed them across the organization
  • Apply innovative and creative thinking in order to solve problems and get things done
  • Are intellectually curious and love learning new skills and capabilities, e.g., Agile principles
  • Are courageous and will be comfortable challenging, advising, and coaching Product Owners, Pilot Leads and Senior Leadership


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